CRM Horrors: Cafe Coffee Day — The Price of an Empty Paper Cup Equals the Price of a Full [Paper] Cup of Coffee
At the Cafe Coffee Day outlet at the Bangalore International Airport, I asked for an empty cup (paper or plastic; any size) so that I could share my coffee (an expensive one bought a few seconds back) with someone who I was with. Seems they can’t give one. I offered to pay. Seems an empty […]