A reader writes,
I have been banking with Citibank for the past ten years. They’ve now deducted Rs 250 for not maintaining a minimum balance — without even intimating me. Now, Citibank often calls me offering credit cards and other unnecessary stuff, but they never bothered to call and inform me that they were going to levy a penalty because my salary was no longer being credited to this account. Pathetic service. Have decided to close this account.
In case you want to close your Citibank savings account, you’ll find my experience handy.