I don’t know why, but many visitors to my blog have this annoying (and completely mistaken) habit of thinking that:
- I am the Branch Manager for Bharti-Airtel, Chennai who has the [mystical] power to cancel Airtel cellular connections.
- I am the Head of the Billing Department at Bharti-Airtel who can solve all billing related problems on an as-soon-as-possible/urgent basis.
- I am blessed with a God-given capability to send encouraging SMSes on topics such as the Bhagavad Geetha, the Holy Bible, the Koran, Love, Cricket, Sensex, News, and Health.
I scream each time I receive such a comment/email. I am screaming now because I just received this email:
Bharti TeleVentures Limited
Sub: Cancellation of AirTel subscription
Ref: Mobile No. 99529 XXXXX
I would like to cancel my AirTel cellular connection (Account No. XXX-XXXXXXXXX) as I am moving to a different city. A copy of the latest bill is enclosed for your reference. The bills are currently being paid through ECS/Credit Card/Debit Card option. Please cancel the same.
Kindly do the needful and oblige.
Tamil Nadu Electricity Board
144, Anna Salai,
City â€“ 600 002
E-mail: [my e-mail address!]
Update: Guess what? I am not alone in the Billing Department at Bharti-Airtel. Using the number of comments as a metric, I have a higher-up in the Billing Department.
You should’ve asked the guy for his debit card, ATM pin and last 3 digits at the back of the card “for security purposes.”