I don’t know why, but many visitors to my blog have this annoying (and completely mistaken) habit of thinking that:

• I am the Branch Manager for Bharti-Airtel, Chennai who has the [mystical] power to cancel Airtel cellular connections.

• I am the Head of the Billing Department at Bharti-Airtel who can solve all billing related problems on an as-soon-as-possible/urgent basis.

• I am blessed with a God-given capability to send encouraging SMSes on topics such as the Bhagavad Geetha, the Holy Bible, the Koran, Love, Cricket, Sensex, News, and Health.

I scream each time I receive such a comment/email. I am screaming now because I just received this email:

To,
Branch Manager
Bharti TeleVentures Limited
Chennai

Sub: Cancellation of AirTel subscription

Ref: Mobile No. 99529 XXXXX

Dear Sir/Madam,

I would like to cancel my AirTel cellular connection (Account No. XXX-XXXXXXXXX) as I am moving to a different city. A copy of the latest bill is enclosed for your reference. The bills are currently being paid through ECS/Credit Card/Debit Card option. Please cancel the same.

Kindly do the needful and oblige.

Thanking You,

Yours Faithfully,

For TNEB
Tamil Nadu Electricity Board
MLDC Block
144, Anna Salai,
Mount road
Chennai
City – 600 002

E-mail: [my e-mail address!]

Update: Guess what? I am not alone in the Billing Department at Bharti-Airtel. Using the number of comments as a metric, I have a higher-up in the Billing Department.