Business & ManagementThe SP Jain Blog

A Presentation on Customer Relationship Management (CRM)

We’ve just completed a subject titled “Business-Smart IT Applications,” taught by Dr. Lakshmi Mohan. For a review of her teaching, read this entry on Vinayak’s blog. I’ll be posting presentations from Dr. Mohan’s class over the course of this week. I encourage you to browse through them – even if you are not pursuing an MBA – for the wealth of information contained. You are guaranteed to learn something new.

Customer Relationship Management

Download the presentation.

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