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It’s no secret that I find HSBC quite lame. In spite of these, I still have a credit card from HSBC — simply because it’s the only credit card and credit card history that I have. Yesterday, I used my Telephone Banking PIN to check up on the outstanding balance. Normally, the call is fully automated, but yesterday, it was redirected to a human. Here’s a summary of our conversation. My thoughts/responses in [ ].
- Apparently, the call was redirected in spite of my using my PIN just because HSBC had some “offers” to make. [WTF, mate.]
- The first offer was some insurance scam from Tata-AIG. Seems I should take it even if I already have insurance. [I hate Tata-AIG. Thanks.]
- The second offer was some EMI option for paying the outstanding balance. [I'm on the way to drop a check for the full amount. Thanks.]
- The third offer was some Card Protection Plan. [I don't think my card needs any protection (pun intended). Thanks.]
- Disappointment in voice. Hang-up.
What a totally lame bank.
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