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At the Cafe Coffee Day outlet at the Bangalore International Airport, I asked for an empty cup (paper or plastic; any size) so that I could share my coffee (an expensive one bought a few seconds back) with someone who I was with. Seems they can’t give one. I offered to pay. Seems an empty cup costs as much as a full cup of coffee. Management for management’s sake. True CRM horror.
What has your experience been?
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