Tip Tuesdays: Don’t Throw Away That ATM Transaction Slip Blindly

by Vinaya HS on December 9, 2008

in Finance

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Visit an ATM and you’ll be greeted with a huge litter of transaction slips. I haven’t yet understood why people simply discard their ATM transaction slips. It’s the only transaction record that you possess in an otherwise automated (read, faceless) transaction setup.

I can immediately think of a few instances where you should safely keep intact the ATM transaction slip.

  • The ATM comes back with an error printed on the slip but your account is debited.
  • The ATM merrily prints a slip but dispenses no cash.
  • The ATM dispenses the wrong amount of cash (I have once had a Rs 50 note slipped in between a bunch of Rs 100 notes).

The ATM slip is your proof for repudiation. It has the date, time, and transaction identifier. In case there’s a problem, call your bank and inform them that you have the ATM transaction slip intact. Discard the ATM slip only after you have confirmed that the transaction has not caused any unwanted side effects.

An immediate question that comes to mind: “What if the ATM is unable to dispense a transaction slip for whatever reason?” My suggestion: Avoid that transaction at that ATM, unless its a real emergency. Most ATMs inform you in advance if a receipt can’t be printed.

What do you do? Do you usually carelessly discard ATM slips?

Tip Tuesdays is an initiative to share practical personal finance tips — every Tuesday. I’d be delighted if you could share a tip or two from your own experiences. Drop a comment or use this form to submit your tip. And, as always, do spread the word if you find this useful.

Thanks for reading this article. I'd love to hear your opinion. Please use the comments section below to share your thoughts. I frequently write new articles that also cover several other aspects of personal finance including credit cards, financial goals, health insurance, income tax, life insurance, mutual funds, retirement planning, and much more. You can Subscribe through Email and receive new articles directly in your Inbox or you can Subscribe through the RSS Feed and receive new articles in your feed reader.

{ 3 comments… read them below or add one }

Sandip Sabnis December 11, 2008 at 5:36 PM

But though I keep particular slip, print on it goes faint day by day. So how can we use these slips as a proof?

Praveen September 7, 2009 at 4:01 PM

Hi ther
Im Praveen From Bangalore.
i frequently use an ATM of Canara Bank near my house and i have an account in Union Bank of India, but On 1st Aug 2009 around 8:00 PM the amount i entered was not dispensed due to some reason, on the same day i logged a complaint at the customer care and they said it would take 30 days for this complaint to resolve… but on 1st Sep when i found there was nothin happened i called up the customer care again so he said it would take 30 WORKING DAYS….but had no details on the real issue…. even now i cantacted the customer care for the same im still not getting any status. Kindly help me what should i do next….

manoj January 19, 2010 at 12:31 PM

kindly listen canara bank
same problem happenend with me in canara bank in allahabad debited around 6000/- in oct and dec month but i didnt draw from atm.
but its showing it draw from my atm card?
pathatic of canara bank thats why i stopped all transaction of canara bank and culdnt give me satisfied answer.

now what we have to do?


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