How’s this for a bizarre experience?
Last week, I opted to open a savings account with ICICI Bank. I am given a welcome kit with an Internet banking password mailer dated April, 2007. I try to login but receive a “User ID has expired” error message. I call customer care who gleefully inform me that the system generated passwords automatically expire if unused for a year. So my password gleefully expired in April, 2008.
Then, WTF was I given a welcome kit with a pre-expired password? What a brilliant way to welcome a customer!
Further reading:
- So You Want to Cancel the Credit Card? Well, What If We Give You a Titanium Card Instead?
- Lame Finance: ICICI Bank Flexi Cash — How Dumb Does ICICI Think You Are?
- Unwanted Advice: ICICI Bank — We Want You To Be Perpetually Indebted To Us
- Did You Know: Credit Card Companies In India Will No Longer Be Liable For Transactions That Happen Before A Card Loss Is Reported
- Tip Tuesdays: If You’ve Got Overdraft Protection on a Savings Account, Call the Bank and Cancel It Right Now
{ 1 comment… read it below or add one }
Anonymous 09.11.08 at 3:30 am
Same thing happened with me!
Dude, I am pissed off!