Wow! Experience: Courtesy, Dell

by Vinaya HS on January 15, 2008

in Business & Management

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I placed an order for the Dell 19″ SE198WFP Widescreen Flat Panel (Analog and DVI) monitor on January 10, 2008. I was given an expected delivery date as January 16, 2008. The monitor arrived at my doorstep on January 12, 2008 — in just three working days! The packaging was top-notch, the packaging was complete (power cord, analog and DVI cables, manuals), and the monitor worked flawless out of the box. I can’t get my eyes of this beauty.

Under promise. Over deliver. Put a BIG smile on your customer’s face. Truly a “Wow!” experience.

If you’ve been thinking of purchasing a Widescreen Flat Panel, I’d recommend a Dell.




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{ 3 comments… read them below or add one }

Anoop January 15, 2008 at 12:06 PM

Good to see you praising some service atleast, till date I saw more lambasts..:-) just kidding.

Girish January 15, 2008 at 7:35 PM

Wow… such a fast delivery…
Remarkable…
keep the blogs flowing
Girish

Venu March 4, 2008 at 12:32 AM

I too am planning to buy a dell, but i have noticed that they have now stopped accepting online buying, every click leads to a form which needs to be filled in to get the quotation.
Its been 2 days and still haven’t got any reply from the dell customer care !

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