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Recently, at the Cafe Coffee Day outlet near Ashoka Pillar, Bangalore (South), we asked:
Could you please change the television channel to the cricket match? We just want to catch the score.
To which came the reply:
Sorry sir. Management has asked us to keep the television tuned to only music channels.
Management for management’s sake — that’s what I have observed in most Indian service establishments. What do you think?
It’s a completely different matter that the “television tuned to only music channels” is always kept on mute. The music that you actually hear is from a separate source.
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