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Yesterday I logged into my Citibank account, only to be greeted by some suspicious looking transactions. The transactions were titled as “BR WALKIN TXN CHG” and my account was debited a hundred rupees. To add insult to injury, there was a service tax (of 10%) and an education cess (of 2%) debited as well. To further rub salt on my wounds, the same set of transactions was reflected twice.
Alarmed, I called up Citibank and explained my situation. Excerpts from this conversation:
|CSE||:||“Sir, did you deposit cash at one of our branches?”|
|CSE||:||“Each time you deposit cash at a branch, we charge one hundred rupees and the service tax and education cess are applicable here.”|
|Me||:||Defeated…”Oh…OK. Thank you.”|
I am still at loss to understand this concept. Can someone please explain it to me?
Read all my other banking woes.
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