The Citibank Saga: Part 2

by Vinaya HS on October 3, 2005

in The Bangalore Blog

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Yesterday, at a Citibank ATM, I was waiting for my turn to fight with the ATM machine. The guy, who we shall name Mr. Not-So-Lucky and who was currently fighting with the machine, dipped his card in, entered the required details, dipped his card again, and then stood still. After a few minutes, the screen simply came back to the idle prompt. The guard on duty suggested that it could be a network problem. So, both of us quickly jumped to the end of the second queue. At least we could see the second machine dispensing money.

Wonder of wonders, another guy enters the ATM, walks up to the first machine (all the while thinking that we were crazy to leave a queue empty), and then walked out with his money, leaving Mr. Not-So-Lucky wide eyed.

I asked the guard on duty if there was a “Suggestions/Complaints” box. He simply said, “No.”




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{ 4 comments… read them below or add one }

Kishore October 3, 2005 at 2:23 PM

Adding to this..

I went to CMHRd CitiATM to smell some currency and waited for 10mins to get my chance. When I swiped my card and waiting for money, I got a response ” I have a temporary problem..so I couldn’t dispense money now..Pls try after some time”. When I check the Balance (Thank God..it shows this details)..I obsered my complete salary amount is there.

The guy next to me happily went with bunch of notes…I was surprised..

What if I was in a great need on someday and if I face the same situation??

Lucio October 3, 2005 at 4:33 PM

These city bank stories make great reading.

Vinaya HS October 7, 2005 at 5:59 PM

Now you know why “The City Never Sleeps!”

Anonymous May 11, 2007 at 4:52 AM

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